PeakVis AI Privacy Policy

Last updated: November 6, 2025

Data Collection and Storage

PeakVis AI collects and stores user data to provide, improve, and expand our services. We use cloud-based storage solutions to manage this information securely.

Data Usage

We use your data to deliver, maintain, and enhance our services. This includes:

  • Personalizing your experience within our application
  • Analyzing usage patterns to improve our product
  • Segmenting audiences for various communications
  • Sending you information related to our products and services
  • Developing new features and services based on user behavior and preferences
  • Using data for internal business intelligence purposes

Communications

When you provide your contact information to PeakVis AI, we use it to communicate with you in the following ways:

1. Email Communications:

  • We send transactional emails related to your account and purchases
  • We may send marketing emails about product updates, special offers, and new services
  • Each marketing email contains an unsubscribe link to opt out of future marketing emails

2. Text Message Communications:

  • We may send text messages about product updates, special offers, and additional services
  • Standard message and data rates may apply based on your mobile carrier plan
  • Message frequency varies based on your account activity and engagement
  • You can opt out at any time by replying "STOP" to any message
  • For help with text messages, reply "HELP" or contact support@getPeakVis.ai

3. Communication Preferences:

  • You can manage your communication preferences by contacting our support team
  • Opting out of marketing communications does not opt you out of essential service communications
  • We process and store records of your communication preferences to honor your choices

4. Third-Party Services:

  • We may use third-party service providers to manage and deliver our communications
  • These providers are bound by confidentiality agreements and are not permitted to use your information for other purposes

Your consent to receive these communications is not required as a condition to purchase any goods or services, though some communications are necessary to provide our service.

Data Sharing

While we do not sell your personal information, we may share data with trusted third-party partners to help us deliver our services and business operations.

Data Ownership

Users grant PeakVis AI a license to use their data as outlined in this policy while retaining their underlying rights to the content.

Access to Data

PeakVis AI staff may access user data for purposes including but not limited to troubleshooting, technical support, product improvement, and business analytics.

User Choices

You can opt out of communications by using the unsubscribe option included in our emails or by contacting our customer support team directly.

Data Security

We implement reasonable security measures to protect your data, though no method of electronic transmission or storage is 100% secure. By using our service, you acknowledge these inherent risks.

Service Availability Disclaimer

Important Notice: PeakVis AI is not obligated to provide uninterrupted service. We reserve the right to modify, suspend, or discontinue any aspect of our service at any time without prior notice. We are not liable for any service interruptions, technical failures, or unavailability of our platform.

Changes to This Policy

We may update this privacy policy at any time. Continued use of our service after changes constitutes acceptance of the revised policy.

Contact Us

For any questions or concerns about this privacy policy, please contact us at hellopeakvis@gmail.com